Trinity Media LLC believes in complete customer satisfaction. This is reflected in our 30-day satisfaction return policy. If you are unsatisfied with the product, you may return the unopened or opened package within 30 days from receipt of order. To obtain your refund, contact customer service by phone or email and obtain an RMA (Return Merchandise Authorization) number to place on your package. Write this number on the outside of the shipping package and send back the unopened or opened product to our fulfillment center at the address listed below, within thirty (30) days from receipt of order.
Your refund will be credited back to your bank account and may take up to 3-5 business days to show in your statement, depending on the speed of the processing bank.
Address the return package to:
1025 Industry Rd Harrodsburg, KY 40330, USA
Trinity Media LLC
103 Walnut St, Unit 7, Toms River NJ 08753-5432 USA